Instant Virtual Reference Electronic Service  
(SERVICIO ELECTRONICO DE REFERENCIA VIRTUAL INSTANTANEA)


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Welcome:

     The Instant Virtual Reference Electronic Service (SERVI, Spanish acronym) of the Tomás Bonilla Feliciano Legislative Library and the Office of Legislative Services.  

     The world of information technology is advancing rapidly, and accordingly, so have people’s expectations grown as to obtaining information easily and promptly, free from hourly schedules and from any part of the world.  The Internet is in part fulfilling those expectations, and here at the Legislative Library, we are proud to be the first library to offer this virtual reference service, which is already available at many libraries in the United States .  

Contents

 Among the advantages offered by this service are:

• Live communication with a librarian

• Immediate computer-to-computer uploading of files from any part of the world, subject to document availability

• The service is free

• Step-by-step instructions can be provided through this service on Internet search and browsing methods.

Hourly Schedule

Monday through Thursday from 5:00 PM to 8:00 PM  

The service will also be available during certain trial periods at a daytime hourly schedule on weekdays.  

Using the Service

 To begin a virtual reference session, you may add our address bibliot@oslpr.org to your contact list; if you wish to begin your session without adding us to your list, follow these steps (Messenger Version 7.0):

1.               Connect and on the messenger window, click Actions.

2.               A list will be displayed; click Send an instant message.

3.               On the window that has opened, click the Other tab.

4.               Write our address: bibliot@oslpr.org.

5.               Click the OK button.

6.             A conversation window will open automatically.  Begin     conversation as usual on MSN Messenger.

Repeat this process whenever you wish to begin a conversation if you have not added us to your contact list.

Read the publish articles in spanish on S.E.R.V.I.

New service for schools   ( El Nuevo Día - Educador )

Innovative Information Alternative available to the Community   ( El Nuevo Día - www.Zonai.com - Vida Digital )

You can also contact us using the following programs:

ICQ (www.icq.com)

ICQ Account Number: 341003162

Yahoo Messenger (messenger.yahoo.com)

Yahoo Messenger Contact: BibliotecaOSL

America Online Instant Messenger (www.aim.com)

America Online Instant Messenger Contact: BibliotecaOSL